Question 1

Why is there a fee to remove a 304?

Accepted Answer

The small fee helps cover the administrative and technical costs associated with processing removal requests. It also serves as a deterrent against frivolous or malicious requests, ensuring that our resources are available for legitimate cases.

Question 2

What if I have paid before and a 304 has reappeared?

Accepted Answer

If you have previously paid for a removal and a new 304 for the same person has been submitted, you do not need to pay again. On the removal request form, select the 'I've Paid Before' option. You will be asked to provide details from your original request so our team can verify it and process the new removal free of charge.

Question 3

How long does the removal process take?

Accepted Answer

Once you submit a removal request and the payment is verified, our team will typically process the removal within 24-48 hours. You will be notified via the contact email you provide once the process is complete.

Question 4

What happens if my transaction can’t be verified?

Accepted Answer

If we are unable to verify your Solana transaction (e.g., due to an incorrect or invalid Transaction ID), we will contact you using the email you provided. Please double-check your TxID before submitting and ensure it was sent from a wallet that supports transaction history.

Question 5

Can I request removal anonymously?

Accepted Answer

Your identity is never shared publicly, but a valid contact email is required for verification and communication. We do not display or associate your email with the 304, and all requests are handled confidentially.

Question 6

How do I promote my business or service?

Accepted Answer

You can submit a promotion request through our 'Promote' page. You will need to provide your ad title, a link to your website, relevant keywords, an image (400x600 vertical banner only), and the target location for your ad. All promotions are reviewed by our team before going live.

Question 7

What are the benefits of promoting?

Accepted Answer

Promoted content is highlighted on the homepage and within the country, state/province, and city you target with a 'Sponsored' badge to make it stand out. It's a great way to increase visibility for your business, service, or event to our community.

Question 8

What is the cost of a promotion?

Accepted Answer

The required payment is a one-time fee made via Solana (SOL), and the details are provided on the promotion submission form. This fee helps us maintain the platform and review content. Once paid and approved, your ad will run forever.

Question 9

Can I update or remove my promotion later?

Accepted Answer

No. Once your ad is live, it can never be removed or updated.

Question 10

How are promotions reviewed?

Accepted Answer

Every promotion is manually reviewed to ensure it follows our content standards and community guidelines. We reserve the right to reject and refund or request edits to any ad that contains inappropriate, misleading, or low-quality content.

Frequently Asked Questions

304 Removal FAQ

Promotions FAQ

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